Who is Carmen Bahnke?
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Coach and Mentor
My name is Carmen Bahnke, mentor, ICF certified coach and consultant in transpersonal mindfulness.
I was born into the heart of the hospitality business. My mother was a chef and entrepreneur and my dad came from the hotel world, also as an entrepreneur. I studied international hotel management and had the opportunity to work in 4 and 5 star hotels in 9 different cities located in 5 different countries on 3 continents. Every city, every place had its own culture, charm, language and “their way of doing things”. I had the best and the worst bosses and I learned from them all. However, how to handle stress and conflict, was not one of the things they knew how to do. I did see and learn what I did not want to become and how to be an excellent director, but not an excellent leader.
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Going into the hospitality world I learned that it is considered the industry of happiness. There are hundreds of reasons why you start in this industry and only one reason why you stay… passion. In the hotel industry or any other where you are expected to offer a 5 star service, your mission is to make your clients happy. Are you happy in the process? Allow me to accompany you towards that happiness, reducing stress, managing your time better and finding that life balance. I can deliver in English, Spanish, French and German if you or any of your team member would have that need.
By becoming an excellent leader, your team is more creative, there is compassion between team members including between other departments. Service becomes fluid and detailed because there is no more pressure, just happiness and handled stress situations. Solutions are found together with your team; they will be conscious of wanting to form part of an excellent team.
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I walk beside you using my +15 years of experience as an international area director, using coaching techniques, neuroleadership, non-violent communication and emotional intelligence in order to bring happiness to you and your team.
All this is done with a touch of Mindfulness magic which has been shown to have wonderful effects on a personal and professional level.
